Your Prepaid Meter comes with a user Guide that explains the keypad and LCD icons. This gives one a good overview of the workings of the meter.
The pre-paid electricity system that is installed at your premises allows you to purchase credit tokens from any Easy-Pay enabled outlets and Unipin outlets (EasyPay outlets display the EasyPay logo outside if they are a valid EasyPay outlet), also the UNIPIN outlets (such as SPAR) will display their signage in the same manner.
When needing to purchase electricity from an EasyPay outlet just request prepaid electricity, the teller may enter it as Eskom Electricity and this should be fine as this is an option the teller has on their point of sale machine. Then provide the 11 digit meter number 04xxxxxxxx and the amount you want to spend? You will receive a receipt with a unique 20 digit token.
If you go to a UNIPIN outlet ask for a UNPIN voucher and you will be given a voucher with a number that you have to SMS to in order to receive your 20 digit token on your cell phone. With a UNIPIN voucher the cashier may ask if it’s for Eskom or municipal, it does not work if you try those two options so just ask for the voucher to the value you require (not choosing Eskom or municipal).
When buying it through these channels you will receive a 20 digit token; enter this 20 digit token into the key pad to load the electricity. It’s that simple.