How Prepaid Meters Work

If you do not know how prepaid meters work then keep reading.

Our vending system allows the managed customers to purchase credit tokens for their prepaid meters from the following outlets in Cape Town, Johannesburg and across South Africa:

Should any on-line site ask for your Municipality or Private Metering Company when registering on its site please select “Prepaid World.”

How Prepaid Meters Work 1

When needing to purchase electricity from an EasyPay outlet the purchaser requests prepaid electricity. Then they must provide the 11 digit meter number 04xxxxxxxx and the amount they want to purchase. They will receive a receipt with a unique 20 digit token to input in their prepaid meters keypad.

If they go to a UNIPIN outlet they must ask for an UNPIN voucher of the amount needed (R100, R200, etc), don’t ask for prepaid electricity just a UNIPIN voucher, and they will be given a voucher with a number that they have to SMS to in order to receive their 20 digit token on their cell phone. They then enter this 20 digit token into their prepaid meters keypad to load the electricity. It’s that simple.

How Prepaid Meters Work 2

Watch video on how to purchase a UNIPIN Voucher

A 15% handling Fee applies to these transactions. This fee is recovered at the point of purchase, i.e. When the customer pays R100, R85 is converted into power, we claim the fee there and then and the landlord gets the full R85 at the end of the month, with all other top ups collected for that meter. This is a very exciting move for managed customers as it gives them access to power at any time, any day, almost anywhere

By the 10th of every month, ePrepaid will deposit into the Landlord’s specified account all money received the prior month, where after the Landlord would pay their bulk electricity account to Eskom or the municipality.

Did you know, section 118 of the Municipal Act makes landlords and property owners ultimately responsible for debts to the municipality, even when the account is not in the landlord’s name?

With this in mind and knowing that electricity prices have just increased by 8%. Are you unnecessarily exposing yourself to risk by giving your tenant an “indefinite overdraft” for electricity use?

In real terms, every electricity and water increase means an increase in the risk of arrears for landlords, body corporates and managing agents.

Landlords with stand-alone homes have more to worry about than just the risk above. As to Section 118 of the Municipal Act, even if tenants open their own account at the municipality, the landlord will ultimately be liable for any arrears. Because of Section 118, some municipalities have disallowed any tenant to open an account with them based on a lease agreement. This means that the risk bounces back in any case to the landlord.

A lot of Landlords in the Western Cape have opted for the municipal prepaid meters in order to not have the headache of the above, arguments with their tenants on the billing accuracy and of having to personally pay the electricity fees.

Thinking that this is the solution opens landlords up to other major problems – The tenant who falls behind on his/her rental or other utility payments. Or the tenant who stops paying rent and refuses to leave while still enjoying the fruits of an endless supply of electricity while the landlord’s bond repayments and other running expenses are suffering. And now where does the landlord turn? Well as most Landlords are aware the current laws of the land are sitting in favour of the tenant and the new Consumer Protection Act make that, even more, the case with the tenant being a consumer too. His only recourse is now to go seek legal advice, at great expense or he can break the law and use underhanded means to get the tenant to move out, or outright throw the tenant out and lock him out thereby putting himself at the effect of the Laws of the land and giving the tenant more undue power should they go to the Housing tribunal or the Consumer Commissioner.

So the whole renting or property management industry can look pretty daunting and fairly risky if one does not have a control mechanism that puts you back in control of your property and not effects of the unfortunate situations that can happen while a person is renting his/her property out or while managing a complex.

Tenants would love to reduce their electricity usage and have control over their budget, while you as a landlord would love to have guaranteed payments.

Tenants can now track and control their use to their budget, while you can rest assured you are paid in time, all of the time. It is a win-win situation.

Rather than estimating and hoping by adding electricity onto your monthly rental, you can drop that fixed amount, making your property cheaper month on month and far more attractive to potential tenants.

Thousands of landlords were early adopters of technology with a vision, and have been using prepayment collections for almost 10-years now to collect electricity, water, levies and arrears on a prepayment system.

Now, just as they have been doing, you too can now use prepaid meters and prepayment technology to get rid of every risk of losing money on electricity and water. You too can relieve yourself of the stress, hassle, risk, collection and accounting associated with collecting for utilities.

For many years technologically advanced landlords were the first ones to enjoy peace of mind. Now with electricity increases so high, it has become a necessity for every landlord to start using prepayment solutions to get rid of the risk, hassle, accounting, and enjoy the pleasure of getting guaranteed payments every month.


If you are ready to stop giving your tenant blank cheques for electricity and to give them the control to manage their budget for their utility use, while you simply relax and receive the funds on consumption; get started now by calling us to get the most effective prepayment solution today.

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General Meter Form
Type of Meter/s Required?
Type of Supply?
Council/Eskom meter type on property?

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